1. Introduction
This Privacy Policy explains how CC Estetica collects, uses, stores, and protects your personal information when you interact with our website and services. By using our website, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following information:
Personal Information
Full Name
Email Address
Phone Number
Postal Address (where applicable)
Appointment & Enquiry Information
Treatment enquiries
Training enquiries
Product enquiries
Appointment requests
Messages submitted through contact forms
Medical Information
Where necessary for consultations or treatments, we may collect relevant medical information to assess treatment suitability.
Media Uploads
If you choose to upload photos or videos through our enquiry forms, these files will only be used to assess your enquiry and provide personalised recommendations.
Website Usage Data
We may automatically collect:
IP Address
Browser Type
Device Information
Pages Visited
Time Spent on the Website
Cookies and Analytics Data
3. How We Use Your Information
We use your information to:
Respond to enquiries.
Arrange consultations and appointments.
Provide aesthetic treatments.
Process training enquiries.
Assist with aesthetic machine sales.
Deliver customer support.
Improve our website and services.
Send relevant updates where you have provided consent.
4. Cookies
Our website uses cookies to enhance your browsing experience and improve website performance.
Cookies may help us:
Remember your preferences.
Analyse website traffic.
Improve user experience.
Measure website performance.
You can manage or disable cookies through your browser settings.
5. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third-party providers where necessary, including:
Payment providers
Booking system providers
Website hosting services
Email service providers
Legal or regulatory authorities where required by law
All third parties are required to protect your information in accordance with applicable data protection laws.
6. Data Security
We take appropriate technical and organisational measures to safeguard your personal information against unauthorised access, misuse, loss, or disclosure.
While we strive to protect your data, no online transmission or storage system can be guaranteed to be completely secure.
7. Data Retention
We retain your personal information only for as long as necessary to:
Deliver our services.
Meet legal and regulatory obligations.
Resolve disputes.
Maintain business records where required.
Medical records may be retained for longer periods where required by professional or legal obligations.
8. Your Rights
Depending on applicable law, you may have the right to:
Access your personal information.
Request correction of inaccurate information.
Request deletion of your personal information.
Restrict or object to certain processing activities.
Withdraw consent where applicable.
Request a copy of your personal data.
To exercise your rights, please contact us using the details provided below.
9. Marketing Communications
Where you have given your consent, we may send updates about:
Treatments
Training courses
New products
Special offers
News and events
You may unsubscribe from marketing communications at any time by following the unsubscribe link or contacting us directly.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal information.
11. Children’s Privacy
Our website and services are not intended for individuals under the age of 18 without appropriate parental or guardian consent where required.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be published on this page with the revised effective date.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the details available on our Contact page.